DUPIXENT MyWay is a patient support program designed to help you get access to DUPIXENT and stay on track while providing helpful tools and resources.


One-on-one supplemental injection
support training with nurse educators
in person, virtually, or by phone.


Help coordinating deliveries
of your prescription


Insightful tips, tools, and
resources designed to help
you along your journey

DUPIXENT is given as an injection under the skin (subcutaneous injection) into different injection sites. You must be shown the right way by your healthcare provider before injecting DUPIXENT.

For more information, dial 1-844-DUPIXENT (1-844-387-4936), option 1

Monday-Friday, 8 am-9 pm ET


DUPIXENT MyWay offers support, answers to your treatment and insurance questions, and a dedicated support team to help you get
started and stay on track with your prescribed treatment plan.


    Once you’ve been prescribed DUPIXENT, your healthcare provider can download the enrollment form, help you fill it out, and fax it back to DUPIXENT MyWay at 1-844-387-9370.


    Once enrolled in DUPIXENT MyWay, you can get help navigating any required prior authorization (PA) processes or scheduling deliveries of your prescription. A specialty pharmacy will work with you to schedule the shipments of DUPIXENT to your home or preferred location. You can add DUPIXENT MyWay to the contacts list in your smartphone: TEXT the keyword CONTACT to 69929. Or, click this link through your mobile device. Once the link opens, click the white phone icon under the headline to save the number to your contacts.


    In addition to what you’ve been shown by your doctor, you can also connect with the DUPIXENT MyWay Support Team by phone 24/7 to:

    • Receive supplemental injection training
    • Help schedule prescription reminders and refills
    • Help navigate financial support options, such as copay assistance

    Contact 1‑844‑DUPIXENT (1‑844‑387‑4936) to speak to a DUPIXENT MyWay Case Manager or representative if you have additional questions.

Next Steps



DUPIXENT® (dupilumab)–a medicine with special storage requirements—is what’s known as a specialty medicine.

That means it may be delivered to you by a specialty pharmacy instead of your local pharmacy.

That also means you can expect the process for getting your prescription filled to be different from other medicines you may pick up from your local pharmacy.

It will go something like this:

First, your doctor writes a prescription for DUPIXENT. Be sure to ask your doctor about enrolling in DUPIXENT MyWay®, which can provide additional support for you. You or your doctor can download the enrollment form on DUPIXENT.com or call 1-844-DUPIXENT, Option 1 to enroll.

Next, your prescription may have to be authorized by insurance. This is called prior authorization and is common for specialty medicines.

Your insurance company will work with your doctor to get any additional medical information they need.

It might feel like this part takes a while, but hang in there.

If you have enrolled in DUPIXENT MyWay, you will receive a welcome call from a nurse educator while your insurance benefits are being confirmed. Once DUPIXENT is approved by your insurer, a specialty pharmacy works with you to schedule the shipments of DUPIXENT to your home or other preferred location, so be sure to answer their calls to prevent delays.

They will not ship your medicine without first confirming delivery details with you.

And while everyone’s working through the details, look to DUPIXENT MyWay for additional support.

You can connect with DUPIXENT MyWay Nurse Educators by phone 24/7 to receive supplemental injection training, help scheduling deliveries and prescription refills or help navigating financial support options, such as copay assistance.

As a reminder, with all of these folks helping to get you off to a good start with DUPIXENT, you may receive phone calls from your doctor’s office, specialty pharmacy, and a DUPIXENT MyWay Nurse Educator.

Remember to quickly respond to these calls to avoid delays in receiving DUPIXENT. So, now you know what to expect from prescription to delivery.

For more information on how to properly store DUPIXENT after delivery, please review the DUPIXENT Instructions for Use at DUPIXENT.com.


DUPIXENT MyWay has additional resources and tools available to support you or your loved one during treatment.


The DUPIXENT MyWay Copay Card may help eligible,
commercially insured patients cover the out-of-pocket cost of
DUPIXENT. If you’re eligible, you can enroll online or by phone
and recieve your card by email. Terms & Restrictions apply.

Check Copay Eligibility


In addition to what you’ve been shown by your
doctor, visit the Injection Support Center to get
more resources and support materials for
taking and giving DUPIXENT.

The DUPIXENT MyWay Patient App

The DUPIXENT MyWay Patient App gives patients
enrolled in DUPIXENT MyWay access to tools to help you
start and stay on track with your treatment.
In addition to the guidance your doctor provides, the
app lets you connect with your DUPIXENT MyWay
Support Team with one tap.

To get started:

  • Contact your DUPIXENT MyWay Support Team
    for an invitation with directions to get the app
  • Call 1-844-DUPIXENT (1-844-387-4936), option 1,
    Monday-Friday, 8 am-9 pm ET


Only your doctor’s office can enroll you in DUPIXENT MyWay. The enrollment form requires a patient’s or guardian’s signature, which can be done in person or digitally.

No, you do not have to be enrolled in DUPIXENT MyWay to receive your prescription. However, a DUPIXENT MyWay Case Manager can provide additional support by helping you schedule your prescription deliveries. 

DUPIXENT MyWay is a free support program that’s available to all patients and caregivers. 

The time it takes to enroll in DUPIXENT MyWay is dependent on your doctor’s office. If you don’t hear from your doctor within a few days after receiving your prescription, you may want to reach out to confirm the status of your enrollment. 

The time it takes to receive your DUPIXENT is dependent on a few factors, including insurance approval, prior authorization, and scheduling deliveries with a specialty pharmacy.  

Once you have been prescribed DUPIXENT, be sure to save your specialty pharmacy’s contact information—and DUPIXENT MyWay if you’re enrolled—so you don’t miss important phone calls and updates that can help ensure you receive your prescription in a timely manner. 

Add DUPIXENT MyWay to the contacts list in your smartphone: TEXT the keyword CONTACT to 69929

A DUPIXENT MyWay Case Manager will help you navigate the process of receiving your DUPIXENT prescription, including insurance, approval, and prescription deliveries. 

A DUPIXENT MyWay Nurse Educator is available to help you with one-on-one supplemental injection training in person, virtually, or by phone. 

Yes, your DUPIXENT MyWay Case Manager can help you navigate any insurance changes while you’re taking DUPIXENT. 

For more questions about DUPIXENT:


If you’ve had a discussion with your healthcare provider
about DUPIXENT or have been prescribed DUPIXENT, you
can register to talk one-on-one with trained DUPIXENT patients or
caregivers of DUPIXENT patients. You can hear about
their personal journeys and discuss their experience
with DUPIXENT for your condition.


For more information, to speak with a member of the
DUPIXENT MyWay support team, or to enroll over the
phone, call our toll-free line.

For more information, dial 1‑844‑DUPIXENT
(1-844-387-4936), option 1

Monday-Friday, 8 am-9 pm ET